Usersnap - Capture visual feedback & bugs
Usersnap is a Chrome add-on that allows users to capture their screen, collect feedback, and track bug reports on any website, prototype, or application. With Usersnap, users can easily send feedback and report bugs on websites, complete with screenshots and annotations, directly in their browser.
One of the standout features of Usersnap is its in-browser screenshots. This feature provides users with a screenshot of what their users are experiencing, allowing them to quickly uncover browser-specific issues. Additionally, Usersnap offers a no-code installation process, eliminating the need to install any additional code on your site or app.
Collaboration and communication are also made easy with Usersnap. Users can assign and track each item with their team, and add labels, attachments, and comments to work together more efficiently. Another useful feature is the ability to capture client-side JavaScript errors along with the screenshot, minimizing troubleshooting time.
Usersnap also automatically includes metadata in the tickets it generates. This includes information such as the URL, browser info, screen size, time, and location, providing valuable context for bug reports and feedback.
Usersnap offers a free trial for 15 days, with no credit card required. It is a valuable tool for digital product teams, making user acceptance tests and communication of design and development feedback easier. Usersnap is trusted by companies like Microsoft and Canva, and integrates with over 50 third-party solutions including Jira, Slack, and Wordpress.
